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FAQs

BEFORE BUYING

We recommend the 3 ton jack for vehicles like an F250 or larger.

Anything under that can be handled by our 2 ton jacks. Keep in mind that your Tacoma may weigh 4000 lbs but that is the weight of the entire vehicle. When using a floor jack you are never lifting the entire vehicle at once. 

The Phoenix DS sports a lower 8.5 inch retracted height  allowing it to be utilized in more varied situations. The telescopic design provides 17" of lift height. The lower starting height makes the DS easier to slide under a vehicle with a flat tire.

The larger wheel just makes the jack easier to move on uneven ground.
If your primary use will be in a garage or shop floor then the standard jack will meet your needs. 

All of our jacks come with an 8" extension (adjusts from 5" to 8" Recommended for most off road vehicles.), mounting bracket and built in skid plate. 
For long travel trucks and buggies on large tires, we recommend buying our optional 15" Extension.

After Buying

All of our jacks come with a 2 year full replacement warranty. Activate your warranty here

We offer the extension and base mountEXTBM as replacement parts for our jacks.
It is true that some jacks can be modified to accept our base and extension but we hold no responsibility for confirming if it will fit. Other jack manufacturers source from multiple factories and it is ossible for a certain size / style of jack from brand X to come from 2-3 different factories and each factory may use different size / dimensions when building them. Because of this we say you are purchasing at your own risk.  

No the wheels do not lock. The jack needs to be able to roll under the vehicle while lifting. The lift arm moves in an arc meaning it goes up AND moves back. This means that the jack needs to be able to roll under the load while the arm is moving up. The vehicle should be in park and the wheels should be chocked.  

On occasions the jacks will lose prime. This may happen from sitting for long periods of time without use, high heat or cold conditions, extreme vibration or from being stored vertically. This can be easily fixed.
Turn the handle counterclockwise as you would if you were lowering the jack. Then pump the handle 10-12 times with full strokes.
This will prime the system and push out any trapped air. Tighten the handle by turning it clockwise and it should work just fine.  

DEALERS/WHOLESALERS/SPONSORSHIP

We always welcome new opportunities and partnerships. We require a 5 jack minimum opening order. If you can meet the minimum requirements then please fill out the application here.
If the MOQ is too large then we currently are distributed through Transamerican Wholesale as well as some other regional distributors. 

If you have any questions, please give us a call - (310) 513-8698 is the fastest way to get proper support.

On occasions we do. Please send us a detailed proposal to this address: offroad@proeagle.com.
If you have any questions, please give us a call - (310) 513-8698 is the fastest way to get proper support.